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reach and support for customers. The 50+ SPEV mobile service Zero tail, modern canopy and AC cabin, for fatigue free operation
vans and mobile workshops add to the reach and agility of the of the operator, as well as built in Self Diagnostic modules for
support network. The company has recently launched its unique easy service and maintenance. According to VG Sakthikumar,
and disruptive customer value proposition ‘Get Highest Productivity MD, Schwing Stetter India, “Schwing Stetter India is a firm believer in
Per Liter of Fuel or Give Machine Back’ Guarantee for its BS4 range creating products that are reliable, have frugal fuel consumption
of Backhoe Loaders – Mahindra EarthMaster SX IV and VX IV. The and are high performers; and these are a testament to that belief.
new range features the proven and reliable 74 HP CRi Mahindra Schwing Stetter is also actively increasing its presence across the
Engine and many other technological advancements, besides country; to ensure they can reach their customers irrespective of
the cutting-edge iMAXX Telematics solution, all of which together, their location. By launching the XCMG mini excavators in Cochin,
ensure guaranteed better fuel efficiency. Given the fact that fuel Schwing is taking yet another step in its expansion.”
is one of the major elements of the operating cost (nearly 50%), Schwing Stetter India strongly believes in being customer-first. Over
with unique features as Banana Boom, joystick lever, robust design, the past few years, the company has observed a growing need
and bigger buckets, EarthMaster range is well suited for all types of to become increasingly cost-effective for customers. By choosing
backhoe applications, be it mining, trenching, crushers, building a Schwing product, customers can not only save cement but
construction or any other work in construction industry. Additionally, also on fuel – through the new range of hybrid/biofuel products.
the company is offering Service guarantee to ensure higher Schwing Stetter has partnered with KOEL & Mahindra for using
uptime for customers through guaranteed speedier turnaround Biodiesel (B7 -7% bio diesel) for CEV- Stage IV Engines. This will
of the machine (If the stopped machine is not back in action in help in reducing the Total Cost of Ownership of the product to its
48 hours, get `1000 per day), be it on the customer site or at the customers.
dealership workshop and online doorstep delivery of over 200 Says V. G. Sakthikumar, MD, Schwing Stetter India, “SCHWING
parts through www.m2all.com. For the performance guarantee, Stetter India is a reputed brand in the CE
for six months from the date of commissioning and not on the industry for our post-sales services. Our
date of sale, the customer can claim the offer. On the service dedicated customer service centers and
guarantee, once the customer purchases the machine and starts spare part holding facilities have helped us
commissioning the same, for the first four years, the company create one of the finest post-sales support
guarantees that it will be able to put back the machine on road systems in the country for any SCHWING
within 48 hours. machine owner. The Service centers
Schwing Stetter India recently unveiled its premium category provide overhauling/refurbishment of equipment with limited
Mini Excavator range under the XCMG brand. These premium warranty and conduct scheduled health check-ups, periodical
“U” series Excavators are XE 20 U; XE 28 U; XE 38 U; XE 40 U. All the operator audits to maintain a committed relationship with our
models are embedded with the latest technology. Some of the customers. In addition to these services, we have also launched
other amenities that the machines have are boom deflection, an E-commerce portal through which customers will soon be

16 CONSTRUCTION OPPORTUNITIES|SEPTEMBER 2022