Page 56 - Construction_Opportunities_January_2026

INTERACTION POST-EXCON

TIL once held 70-80% market share in this segment. We’ve for direct engagement between our engineering and product
developed a latest-generation product that’s as cost-effective teams and end-users, with live product walk-throughs, technical
as possible while being aesthetically pleasing and packed with deep-dive sessions, and hands-on demonstrations.
advanced features. If you look at our machines carefully—the Eventually, of course, we’ll have dealers. If you’re targeting the retail
cabin, dashboard, and fittings—you’ll notice the quality. We’ve segment, you need dealers. Having worked as a dealer myself, I
incorporated telematics connectivity and IoT integration for understand the dealership model well. But at this stage, we want
predictive maintenance and equipment optimization. that direct connection with customers to refine our products and
This product can freely move 50-100 km at good speeds on understand their real challenges.
highways, meeting the needs of construction companies and
infrastructure developers. The response has been very strong— The year 2025 for the whole construction sector, has been a little
several visitors have expressed confidence in TIL’s ability to reclaim flat, how do you envisage 2026 and beyond?
our position in this segment, especially given our reputation for I don’t pay much attention to those numbers from a TIL perspective.
reliability and our strengthening after-sales support network. If we were market leaders, I’d be concerned about whether
the market grew 2%, 3%, 7%, or 8%. But TIL hasn’t been fully
Tell us about your aftersales support to customers? participating in that growth to begin with, so the most important
We started as a Caterpillar dealership business. The philosophy thing for us is to participate in the industry. Simply entering the
since then has been to seed, grow, and harvest. When you sell market will give us growth.
a machine or engine, you sow the seed and then grow it. I’ve We’re now going to participate in the biggest retail market in the
dedicated my career to after-market services—it’s the first thing crane business with the CarryKing 515. We’ll also focus strongly on
that comes to mind. While selling comes naturally to me, I believe exports—all three products are designed not only for India but
in building lasting relationships with customers. If you don’t provide for international markets. We’re also working on various defense
good service, they won’t come back. projects, and we serve diverse sectors including ports, mining, oil
I came to TIL specifically to improve services. Historically, TIL’s and petrochemicals, steel, railways, airports, power, and pharma.
machines were good and customers were happy. Now we’re The infrastructure equipment sector outlook remains favorable,
adding technicians, providing training, improving our workshops, underpinned by government capital expenditure priorities across
and strengthening our network. We maintain strong presence in ports, highways, defense infrastructure, and urban development,
the southwest, Mumbai, Delhi, Kolkata, and Chennai. Our pan- alongside accelerating private sector project activity. Our
India service network has emerged as a key differentiator during manufacturing facilities in Kamarhati and Kharagpur are equipped
customer conversations at EXCON, with several visitors citing with advanced fabrication capabilities and semi-automatic
TIL’s reputation for reliable service as a decisive factor in their welding machines conforming to international standards. This
consideration. enables us to produce 100% indigenous equipment that meets
global quality benchmarks while maintaining competitive cost
Are you having plans to set up a dealer network for your structures. At TIL, I see only opportunities.
products? As India builds future-ready cities and advanced infrastructure,
We are planning to work through dealers. Currently, TIL doesn’t we remain committed to driving progress with machinery that’s
have a dealership structure, though the Gainwell Group has smarter, safer, and more environmentally responsible. The
dealers for its allied businesses. For now, we’ve intentionally kept overwhelming response at EXCON 2025 validates our strategic
retail product distribution direct to ensure we get immediate direction and reinforces our belief that the market is ready for
customer feedback on our new products and can adapt quickly equipment that refuses to compromise on safety, performance,
to their demands. The exhibition has provided an ideal platform and innovation.

56 CONSTRUCTION OPPORTUNITIES|JANUARY 2026