Page 8 - CO_SEP_2022

INSIDE

SEPTEMBER 2022

COVER STORY
12 CUSTOMER IS KING
What keeps the construction equipment
companies in good books of their customers?
It’s definitely an impeccable Customer Service
that is backed by technology and innovative
solutions. While leading construction equipment
manufacturers have been paying greater
attention to the design, sustainability & efficiency
quotient of their products, lately the global giants
have started the trend of adopting the ‘Customer
First Approach’, wherein they offer one-of-a-kind
solutions for timely upkeep of their equipment,
which are technology driven, seamless and
highly convenient. Closer home, we have been
witnessing winds of change with companies
such as Mahindra & Mahindra, CASE, Caterpillar,
leading the baton of Customer Centricity.

INTERACTION:
24 V. G. Sakthikumar,
Managing Director,
Schwing Stetter India

28 Dheeraj Panda,
Chief Operating Officer (Sales,
Marketing & Customer Support) EQUIPMENTSPHERE
37
Sany Heavy Industry India CASE – A NAME YOU CAN TRUST
For over 30 years, CASE India has been offering world class
quality machines for national as well as international markets.
SPOTLIGHT:
32 ELEMATIC INDIA -

Elematic SEMI / KVT Line - Precast Wall
Production

Wall panel finishing & Compaction with
Storing Multifunction wagon
Table cleaning and Casting with Comskip
oiling INTERACTION:
Demolding & Tilting Shuttering with FaMe
38 Alok Jha,
Curing Batching & Mixing
Director - Sales & Marketing, India & SAARC,
Case Construction Equipment

8 CONSTRUCTION OPPORTUNITIES|SEPTEMBER 2022