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                                      Powerscreen Warrior 1200                         Terex Finlay J-1175i Hybrid
           the country to be close to our customers to ensure that their   What are the trends driving purchase CSE equipment market in
           needs are being met and their equipment is having maximum   India? To what extent is consumer behavior influenced by cost?
           uptime. Additionally, our spare parts warehouses are strategically   With uncertainty all round are you seeing a shift from purchase
           located across the country so that parts are delivered quickly—  of machines to rental or leasing, your comments.
           even to the remote sites, where most of the strategic infrastructure   India is witnessing rapid urbanization and so is the crushing &
           projects are located.                              screening industry, fueling demand for faster construction which
           As stated earlier, we are launching Telemetry which will be   is a major driver for customers to move towards mobility. Terex is
           available across our track-mounted machines. This is a key tool   one of the first organisations to manufacture mobile plants in India
           which will provide better understanding to a customer on the   that are best suited to meet the requirements of larger projects for
           health and productivity of their equipment. The gathered data   completion in a relatively shorter period.
           is processed and a weekly & monthly health update is sent to   We are seeing a surge in demand for the manufactured sand
           customers for better upkeep of machine, ultimately improving their   (M-sand) with many states in India banning illegal river sand mining.
           crushing and screening operation.                  The M-sand derived from crushed rock fines is a sustainable
           no doubt, the pandemic has thrown new challenges to every   and viable alternative for construction needs and can also be
           business. As a  customer-centric organization, we have been   manufactured in the vicinity of quarry sites, thus reducing transport
           constantly evolving and adapting to the needs of our customers.   cost and ensuring timely project completions.
           We have been leveraging digital solutions to engage customers,   The coal sector is set to grow rapidly for the next few years, so
           provide support, and add value propositions that are unique to   while we already have a range of equipment which customers are
           them. We are conducting regular webinars and online events   currently using in their coal mines, we are simultaneously preparing
           to stay connected with our customers. Online training sessions   to launch new products that further meets the demands of this
           have been held over the last few months to keep our employees,   sector.
           customers, dealers, and operators abreast with the latest   Customers are cost-sensitive but they are willing to pay for features
           technological advancements.                        which bring efficiency in costs and quality. Our Hybrid technology
                                                              and Telematics are the perfect examples for this. In our kind of
           Please provide details on your emphasis on technology, research,   machinery, we don’t see rental or leasing but we are seeing
           design and innovation?                             purchase by sub-contractors.
           We have a large team of design engineers based at our factory
           at Hosur and in our Global R&D center in Bangalore who are   Future outlook from a company perspective
           constantly working on new models suited for the Indian conditions   Terex India has been self-reliant ever since it began its operations
           and as per the local requirements. We also transfer the existing   in India. Localisation has been a major initiative for us. Majority of
           products from our uK and uSA factories and launch them in   the machines are manufactured in our world class manufacturing
           India. A lot the products manufactured at Hosur plant are being   facility at Hosur in Tamil nadu.
           exported globally. We don’t only modify our machines for the   We are working on various new product development projects for
           Indian conditions, but also fully design machines for World as well.   the Indian and regional markets, with multiple new models in the
           The latest additions are our Telemetry, Cranes for India and Hybrid   pipeline across crushing, screening, washing, lifting, conveying,
           Technology.                                        and recycling applications. We are bullish on the long-term
                                                              market opportunities for crushers and screens considering the
                                                              Government’s national Infrastructure Pipeline plan, policy reforms
                                                              in mining, Recycling of C&D Waste, Biomining under Swachh
                                                              Bharat Mission.
                                                              We have invested in a service field force through our dealers, as
                                                              well as at our end. The idea again is to ensure that all machines
                                                              operate safely and with minimum downtime. These are some key
                                                              points, apart from a well-designed, rugged, reliable product that
                                                Franna
                                                              differentiates us in the market.


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