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POST BAUMA CONEXPO INDIA
If a customer overlooks any warning, we can inform them about caters not only to the Indian market but also to global requirements.
the issue and advise them on the necessary action. Sometimes, Our R&D team conducts research and development for markets
the customer may be busy with other work and unable to monitor worldwide, and we are further strengthening this capability. INTERACTION
the machine, even though the information is available on their
mobile. In such cases, our team proactively informs the customer To which countries are you exporting from here?
or operator about the action that needs to be taken. We export to more than 50 countries across Africa, the Middle East,
This helps ensure timely maintenance, minimise potential wear Asia, Latin America, and the ASEAN region.
and tear, and improve the overall reliability and performance of
the equipment. How do you manage the training program for all these people?
Because now machines are getting complicated.
In terms of financing, warranty and service commitments, have We have partnered with a skill development council and
you launched any schemes at BAUMA or do you already have introduced certified training courses. In addition, we conduct
it in place? extensive in-plant training programs as well as on-site operator
We already have these in place. In terms of financing, we training. Almost every month, we conduct training sessions at
do not have captive finance, but we have tie-ups with all the five to six locations. These are full-day, hands-on sessions where
leading banks and NBFCs. They offer special rates and terms to we familiarise operators with the machine’s features, explain
our borrowers. Regarding service, we have different packages, best operating practices, and guide them on how to respond to
including AMCs (Annual Maintenance Contracts). These are not different situations or technical issues that may arise.
new initiatives; they have become standard industry practices. We have received a very encouraging response to these initiatives.
Training is an ongoing process for us, and we are committed to
The road sector in 2026 was flat in terms of the road. So which continuously improving operators’ skills and knowledge.
sectors will be the drivers for HD construction?
While the road sector remains flat, rental demand is picking up. How do you see the market shaping up in 2027 and over the
Irrigation, railways and new ports are emerging as the next growth next three years?
engines. We expect 2027 to be relatively flat, with growth of around 3–4%.
However, we are more optimistic about 2028, as it will be the year
And in terms of emission laws getting strict in India, are you leading up to the general elections.
planning to launch any machines with other fuel, electric? One of the key concerns at present is the release of government
We are working on this, particularly in the wheel loader segment, funds, which is creating bottlenecks in the road construction sector.
where the market is showing a significant shift towards electric The limited number of new projects is affecting overall activity, and
loaders. In Korea, we also have hydrogen-powered machines, but we expect the road sector to remain relatively slow in 2027 as well.
these are not available in India yet due to the lack of adequate That said, we are hopeful that 2028 will be a stronger year. The
infrastructure. However, we already have the technology. road sector is a key driver of infrastructure development. When
If the country develops the necessary infrastructure, including road projects pick up, demand for construction equipment also
refuelling facilities and other supporting systems, we can work increases, creating opportunities across the wider infrastructure
towards introducing these technologies. We already have some ecosystem.
electric models in markets outside India, and we are planning to
bring them to India soon. Looking ahead, where do you see Hyundai Construction
Equipment over the next three years? Can we expect more
In terms of mining operations, uptime of the machine is very machine launches for the Indian market?
crucial for the contractor. So in terms of after sales support, how Yes, we plan to introduce more variants as well as enter new
does HD construction work? product segments. We have an ambitious roadmap, although I
In mining, particularly in the 50-tonne-and-above segment, cannot disclose the specific segments at this stage.
which includes coal mining and overburden (OB) removal, we There have also been significant developments within the Hyundai
offer comprehensive maintenance contracts. Under these Group. DEVELON, formerly known as DOOSAN in the construction
arrangements, customers pay on an hourly basis, and we take equipment business, is now part of the group. We have started
care of the machine’s overall maintenance, except for diesel and manufacturing DEVELON products at our Indian facility for export
ground-engaging tools, which are wear-and-tear parts. markets, although these products are not currently intended for
In some cases, we also cover wear-and-tear components. Except the Indian market.
for tooth points, we may cover the undercarriage as well. This gives We are a highly flexible company, and our approach is driven by
customers’ greater peace of mind, allowing them to focus on their market needs and customer expectations. Every new product we
operations while we take care of the machine’s maintenance. introduce will be developed with customer requirements in mind,
ensuring that it delivers practical value, higher productivity, and
You have your own manufacturing and R&D facility, What role is the best possible value for money. And whatever product we will
it playing in terms of make in India? be launching based on customer requirement, it should be very
At our factory, we manufacture machines from the sheet-metal useful for them. So that you can get the best output and best
stage to the final product. We have a separate R&D facility that value for money.

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