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POST BAUMA CONEXPO INDIA
       Give us details on your BCP division                own, the dealers have their own rental store, very large organized
       (GR) Our BCP division remains a very large industry for us. Backhoe   rental stores, and we roll in brand new equipment and give it out
       loader, India remains the world’s largest backhoe loader market.  to customers. So, we have seen an uptick in our rental outflow  INTERACTION
       In a way it feels like the ration between excavators and backhoe   this year. Yes. It’s part of the solution. We have invested in India,
       loaders is closing. Because customers are trying to use the right   in manufacturing products in India, which is the 321, 322, 324. So,
       tool for the job.  So, instead of an excavator, instead of a backhoe   we are looking, we have capacity, we want to grow the volumes,
       loader, they are now using like the small excavator, So, one more   industry growth is good for everyone, and that’s what we look
       thing is that backhoe loader has the tier 5, stage 5 emission. So,   forward to.
       their cost as such has gone up a bit.
       And if you compare that with the entry-level excavators, they are   So, I believe CAT completed 100 years last year? Last year, yeah.
       now almost at par. So, that’s driving a certain shift towards the   (AG) 50 years in India. 51st years in India. it’s been a long haul in
       excavators. I think it’s a trend we’ve seen, I guess, starting 20 years   India.  Yes, and CAT will move pretty early to, become international,
       back, everywhere in the world, So, the backhoes, slowly we’re   I think, as of the 50s. Well, of course, there were some very early
       starting to see the mini excavators.                days when we had the dealerships outside of North America. But
                                                           being an American company, not everybody moved out like we
       Your feedback on BAUMA CONEXPO INDIA this year      did right after the war in the 50s and 60s, where we developed this
       (AG) We have a lot of customers who have already come. Like   footprint, started to look at where are the growth areas in the world,
       mining customers, infra customers, CEM customers. In the first half   and started to build manufacturing, to build local knowledge,
       of the day, I’ve seen a lot of customers. Also, the show feels pretty   to develop teams, even sometimes engineering, or component
       big. I was here two years ago. Feels like there’s more than it was   development, and so on, in each region.
       two years ago. So, I think the fact that the industry is booming, is   So, this has been a bit the strategy all along. I think it’s paying
       doing great, I think that encourages a lot of the OEM to come and   off now because we are present with talent in each of the key
       represent, and also customers to come and visit. So feels like it’s   markets.
       going to be a pretty successful show.
                                                           Does CAT have a research division here?
       In terms of government policies, what more do you envisage the   (AG) Oh, yeah. Actually, big operations here in India. We do, and
       government of India should do                       what we call the condition monitoring, we do have a center. So,
       (GR) Well, actually, I think it’s generally been doing well. If you   there’s a couple of things. Product development, we do have a
       ask me. But generally, the industry has been appreciative of the   big engineering center in Chennai that’s looking after, basically,
       efforts, especially the construction industry, infrastructure and   engineering, design engineering, software engineering, and so
       equipment scheme, that’s been in discussions, and the budget   on, across the company. So, there are different divisions that take
       was money allocated for that, and the budget, we hear that it’s   advantage of this. But we also look at maintenance and condition
       going to be here sometime very soon. So, this is all very positive.   monitoring type practices, which, again, we have teams here
       So, we are very much looking forward to that particular scheme   that look after the equipment, serial number by serial number,
       and how it can increase our footprint here in India as well.  to understand is there anything happening with that particular
                                                           machine. Does it need proactive care? Does it have, you know,
       Is there a funds issue in terms of contractors delaying payments?   potential issues coming up and so on? Communicate it back to
       (GR) No, I haven’t heard about funds being withheld as such, but   the dealer. Exactly, predictive maintenance. So, yes, India has,
       as I said, I have heard from every category of contractor that it’s   I mean, we have this company called FMC, Fleet Monitoring
       tight. The margins are thin. So, there’s a lot of projects, but there   Contract. Okay.
       are a lot of players now who have entered.          So, we can sign up with the customers and our own Caterpillar
       So, it’s not like maybe 10 years ago, where there were a few large   employees based in Chennai, like you were talking about, We
       contractors. Now, large players are also there. They have big book   keep monitoring. We’ll monitor it. Every 10 minutes, they’ll get an
       values.                                             update on the machine. Every 10 minutes. And they will see all the
       They subcontract out a lot of their work, and the subcontractors   alert codes, fault codes, preventive maintenance, oil sampling
       are also, plenty of them are entering the business. So, it’s making   results. And they will be able to provide insights to the customer,
       it very competitive, putting the pressure back on their margins,   exactly what they should do. Not just like, this is wrong, but what
       and one of the big initial investments is on equipment, putting the   you should do also they will provide. So, that’s an extreme, like,
       pressure back on that as well.                      value-add, and it helps this whole cost-per-unit thing. All that is
                                                           enabled, and all the employees are in India.
       So, are you seeing a shift in terms of growth in rental segment?   And I’ll just add to that, it’s not just serving for markets in India, right?
       (GR) Yes, we are seeing a lot because it’s part of our solutions   The R&D, the engineering work that’s being done here in India is
       where we talked about, So, one of our customer challenge, we   exported to all countries. It becomes a primary hub for us here.
       have five customer challenges. So, one of them is cash flow. So,   So, it’s that way, like many other companies, we have a very strong
       cash flow is a customer challenge universally across these growth   R&D and engineering presence here. Yeah, as a matter of fact,
       regions, and our solution for that, one of the very big solutions   this is the second-largest R&D center of Caterpillar.  In India, what
       is rental. Because we are the only manufacturer who has their   we have in Chennai is the second-largest R&D center.


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