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LEAD STORY
How is your organisation integrating advancements in
digitalisation, automation, AI, telematics and predictive
technologies to enhance productivity, safety, lifecycle value INTERACTION
and overall machine performance for customers?
CASE India continues to integrate technology solutions that
help customers improve productivity, machine utilisation, and
operational efficiency. Through myCASEConstruction telematics,
operators and fleet managers can track machine health, fuel
consumption, location, operating hours, and service requirements
in real time. The system also provides maintenance alerts and
performance monitoring insights that support timely service
planning, helping reduce unplanned downtime and improve
machine availability. Access to operating data further enables
customers to optimise fuel usage, improve machine deployment,
and make better fleet management decisions.
The C-series Motor Graders are equipped with an intelligent load- CASE Motor Grader 865C
sensing hydraulic system that allows operators to precisely control
the mouldboard, improving grading accuracy and productivity. such as the ROPS/FOPS cabin, adjustable suspension seat,
The electronically controlled FPT engine further ensures consistent electronic information centre, and industry-leading flip-up rear
performance across applications. These technologies help hood help improve operator convenience and serviceability.
improve operator comfort, machine efficiency, and lifecycle These machines continue to support the evolving needs of
value. customers across applications.

What sort of Customer centric initiatives has your company How does your organisation ensure strong aftermarket support,
undertaken to be one step ahead of competition? customer service and high uptime for its equipment across
At CASE, to support operators beyond the initial purchase, we diverse and demanding operating conditions?
offer programmes such as CASE Care and CASE Protect, which Operators’ productivity depends not only on the machine but
provide service support and extended coverage options based also on the support available throughout its lifecycle. Keeping
on customer requirements. We have also introduced FLEETPRO, a this in mind, CASE has built an extensive network of 70 dealers
dedicated parts and service solution that ensures easy access and around 215 touchpoints across the country, enabling faster
to quality replacement parts for existing CASE customers. These response and closer engagement with customers. Supported
initiatives help improve machine reliability, reduce downtime, and by trained service personnel, this network helps address
support long-term equipment performance. service requirements efficiently and ensures customers receive
In addition, we continue to strengthen customer engagement timely assistance across different applications and operating
through operator training and skill development programmes environments.
that help improve machine handling, safety, and fuel efficiency. To further strengthen parts availability, CASE operates a 75,000
Our service teams work closely with customers to provide timely sq. ft. central parts warehouse in Indore, supported by regional
support and address operational requirements. By combining depots that help ensure quick access to spare parts across India.
aftermarket solutions, training programmes, service support, and Through FLEETPRO, operators can access quality replacement
parts availability, we aim to create a better ownership experience parts that help maintain machine performance and reliability. In
and help customers maximise returns from their equipment addition, operator training programmes are regularly conducted
investments. to promote efficient machine operation and maintenance
practices. Together, these efforts help minimise downtime, improve
Has your company launched any new machines or launching equipment reliability, and maximise productivity for customers.
any new machines in the near future
CASE Construction Equipment offers a comprehensive range of Future outlook from a company perspective
Motor Graders through its C-series portfolio, including the 845C India’s continued focus on infrastructure development, road
and 865C models. These machines are powered by the FPT construction, and mining activities presents significant opportunities
6.7L turbocharged electronically controlled engine and offer for the Motor Grader segment. At CASE, we remain focused
horsepower options ranging from 150 HP to 220 HP, making on strengthening our product portfolio, enhancing customer
them suitable for infrastructure, road construction, and mining support, and introducing technologies that improve productivity,
applications. The graders are equipped with an intelligent efficiency, and machine performance. We will continue to invest
hydraulic system, a strong A-frame design, and a heavy-duty in solutions that help customers maximise equipment utilisation
mouldboard that help deliver productivity and reliability across while addressing evolving market requirements. With our strong
different operating conditions. manufacturing presence, extensive dealer network, and customer-
The C-series Motor Graders have been designed with a strong centric approach, we remain well positioned to support the growth
focus on operator comfort and ease of maintenance. Features of India’s construction and infrastructure sectors.

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