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solutions that help customers improve efficiency, reduce total cost after-sales support and digital capabilities, we remain committed
of ownership and operate more sustainably in an increasingly to helping customers enhance operational efficiency, lower the
competitive environment. total cost of ownership and achieve sustained business growth. INTERACTION

Detail us on your mining equipment, types and capacities. How Details us on the initiatives taken by your company in terms of
is your organisation integrating advancements in digitalisation, skilling the operators.
automation, AI, telematics and predictive technologies to The construction and mining equipment industry is becoming
enhance productivity, safety, lifecycle value and overall increasingly technology-driven, making skilled operators just as
machine performance for customers? important as advanced machines. As equipment incorporates
Mining operations today demand far more than high-capacity greater levels of automation, digitalisation and safety features,
machines, they require intelligent equipment that delivers the ability of operators to utilise these technologies effectively
consistent performance, maximises uptime and enables has a direct impact on productivity, machine performance and
customers to make faster, data-driven decisions. At CASE workplace safety. At CASE Construction Equipment, we believe
Construction Equipment, our mining portfolio comprises crawler that investing in human capital is essential to building a stronger
excavators, wheel loaders and vibratory compactors designed to and more efficient construction ecosystem. With this vision, we
perform reliably across mining, quarrying and heavy earthmoving launched Project Hunar, our flagship skill development initiative
applications. Our excavator range, including the CX220C aimed at creating a pipeline of trained construction equipment
LC, is engineered for high breakout force, fuel efficiency and operators. The programme combines classroom learning with
durability, while our wheel loaders and compactors are built to extensive hands-on training, equipping participants with both
ensure efficient material handling and site preparation, helping technical expertise and industry-ready skills. Since its inception,
customers optimise productivity across the mining value chain. Project Hunar has trained over 520 young individuals, with nearly
The industry is also witnessing a significant shift towards connected 70% successfully securing employment opportunities. In addition,
and intelligent equipment. Through our myCASE Construction we regularly conduct operator training programmes, machine
telematics platform, we provide customers with real-time visibility familiarisation sessions and best-practice workshops for customers
into machine health, fuel consumption, utilisation, idle time, to help them improve equipment utilisation, enhance safety
location, service schedules and fault diagnostics. This enables standards and maximise machine productivity. For us, skilling is not
predictive maintenance, minimises unplanned downtime and just a training initiative, it is a long-term investment in strengthening
improves fleet utilisation, ultimately reducing the total cost of India’s infrastructure capabilities and supporting the nation’s vision
ownership. Looking ahead, digitalisation, automation and AI- of a skilled and self-reliant workforce.
powered analytics will increasingly transform mining operations by
enabling predictive decision-making, enhancing operator safety Future outlook on the industry and from a company perspective.
and improving lifecycle performance. At CASE, we continue to India’s construction and mining equipment industry remains
invest in these technologies to deliver smarter, more connected well positioned for long-term growth, supported by sustained
solutions that help customers achieve higher productivity, greater investments in infrastructure, mining, logistics and industrial
operational efficiency and sustainable business outcomes. development. While the industry has experienced some
near-term headwinds due to geopolitical uncertainties and
What sort of Customer centric initiatives has your company fluctuations in input costs, these have primarily impacted the
undertaken to be one step ahead of competition? pace of project execution rather than the underlying demand.
At CASE Construction Equipment, customer centricity goes As execution gathers momentum, supported by initiatives such
beyond delivering reliable machines, it is about building long- as the Jal Jeevan Mission and growing investments in sectors like
term partnerships that help customers improve productivity, logistics parks and data centres, we remain optimistic about the
maximise uptime and achieve better business outcomes. We work industry’s growth trajectory. Going forward, greater mechanisation,
closely with customers to understand their operating conditions, digitalisation and a stronger focus on sustainability will continue
application requirements and business objectives, enabling us to to reshape the sector, with customers increasingly seeking
recommend the right equipment and solutions for their specific higher productivity, operational efficiency and lower total cost
needs. This consultative approach, combined with continuous of ownership.
customer feedback, plays a vital role in shaping our product For CASE Construction Equipment, India continues to be one of
development, service offerings and technology roadmap. the most strategic growth markets globally. We remain committed
Our focus is equally strong on supporting customers throughout to expanding our manufacturing capabilities, strengthening our
the equipment lifecycle. A robust dealer and service network, product portfolio and investing in technologies that enhance
timely availability of genuine parts, skilled service personnel machine performance and customer productivity. Our growth
and connected technologies that enable remote machine strategy is driven by both organic expansion and the introduction of
monitoring and predictive maintenance help customers optimise new product categories, supported by a strong dealer and service
fleet utilisation and minimise unplanned downtime. Increasingly, network. As we look ahead, our focus will remain on delivering
customers are looking beyond the machine to comprehensive innovative, application-driven solutions while contributing to
solutions that include application support, maintenance planning India’s vision of building world-class infrastructure through locally
and lifecycle services. By combining innovative products with strong manufactured, globally competitive equipment.

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