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CONSTRUCTION EQUIPMENT

Cat® Product Link™, along with GPS connect, which not only help
improve traceability and visibility but also enable the systems
to observe, identify and understand different facets of heavy INTERACTION
machinery operation without human intervention and improves
the maintenance and operation of machines. Similarly, Cat®
Grade with Assist for excavators uses machine position sensors
and operator-defined depth and slope parameters to automate
boom and stick movements for more accurate cuts with less effort
to help increase operator efficiency. With more than 1.4 million
connected assets capturing and reporting machine condition
around the world, customers are now availing solutions like Cat
Productivity , a cloud-based productivity management tool and
VisionLink® to help increase uptime and maximize profitability.
VisionLink connects customers with a comprehensive overview of
their entire fleet to optimize equipment performance and gives the
customers confidence in their operation and access to actionable
information can contact their dealer to know more about CVAs and other
By working with our customers, we are helping improve their offers.
productivity by sharing insights about machine and parts usage Cat Reman and Rebuild product offerings as well as the range
as well as about the overall health of the fleet. The improved of repair options help to lower the equipment owning costs.
analytical and service capabilities such as telematics, inspections, Cat equipment is built to be rebuilt and recondition and the
SOS Services, as well as eCommerce platforms like Parts.Cat.Com, Cat Certified machine Rebuild options can transform the used
and other dealer specific mobile applications are making it easy machines, bring new life to assets with like-new performance
for our customers to own, operate and maintain the equipment at a fraction of the cost of a new machine. Cat Reman uses
at a click of a button. less resources and helps meet global customer demand while
At Caterpillar, we continually look for opportunities to broaden our supporting a circular economy and building a better, more
product and service offerings, to address our customer needs and sustainable world.
help them to succeed in their business. As earlier mentioned, we use telematics as the next level of
communications with Caterpillar machines. Through Visionlink,
What are the value solutions offered by Caterpillar? we are able to understand how customers use their machines. By
Caterpillar has been active in India since the 1930’s and we are working together with our customers, we can help improve their
manufacturing in India for more than past 50 years. At present, productivity by sharing insights into machine and parts usage as
there are over 7,300 people work at Caterpillar and about 4,000 well as overall health of their machines. This helps to keep their
people work at Cat dealers. We are committed to understanding machines in optimal working condition.
the needs of our customers and delivering pioneering products by With our focus on eCommerce customers can also plan to order
growing our reliance on services with a focus on digital-enabled spare parts or any service with just the click of a button on our
solutions and aftermarket to increase customer loyalty thereby cutting-edge platform – parts.cat.com
strengthening our relationships with our customers.
Our long-standing Cat dealers in India, Gainwell Commosales What are the steps undertaken by your company for providing
India Pvt Ltd and Gmmco Ltd have all the technical information, training and skilling of operators?
training, access to the latest updates to provide reliable services Our dealers are at the forefront because they are the ones who
to our customers. When it comes to value solutions, we cater our first interact with our customers. So, it is more of a collaborative
customers with customised solutions as per their requirements. approach where we train the dealers while keeping in mind the
For retail customers, the solutions include the offerings from Cat technology driving the customer’s machines and ensure that
Finance like how the financing of parts could be done etc. For the dealer provides the customer with pertinent training. Our
corporate customers, the overall productivity, and the speed with dealers receive hands-on training in using our machines in the
which they want to operate is important. The following are some most productive ways at our global learning centre and regional
of the solutions we offer to our customers: simulative-based training programmes, so they can then teach
Through Cat Financial, customers can avail various financing, and our customers how to do the same.
leasing options as well as extended protection packages. Cat
Financial can support customers in making the best choice to What is your outlook for future and your company going forward?
support their business, no matter how big or small, whether it be India is all poised for growth, and this era is the golden era for
for new or used Cat machines or for repair/rebuild options to keep Indian infrastructure with so many projects being planned and
their current machines operational. implemented by the government. We at Caterpillar are in full
Similarly, Customer Value Agreements’ (CVAs) can support hassle- readiness to support our customers with our latest technologically
free service to customers at any point in the machine lifecycle to advanced machines and solutions and playing an important role
help maximize machine performance and utilization. Customers in building a new India.

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