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       duration so that the customer gets the right equipment rather than   pipeline and the direction in which the market is moving, we plan to
       simply what is available.                           grow our fleet by approximately 15–20% year-on-year, with greater
       Once deployed, our focus is on quick response, preventive   emphasis on heavy-tonnage and specialised lifting equipment.
       maintenance and minimising downtime. We are also increasingly   We are not looking at expansion purely in terms of the number of
       looking at long-term relationships rather than individual rental   cranes; the objective is to build a balanced fleet that can cater to
       orders. If a customer is executing multiple projects, we want FEHM   increasingly complex lifting requirements.
       to become the first call whenever there is a lifting requirement.
                                                           What sort of government policies or measures will foster growth for
       What are the emerging trends in crane rentals? To what extent is   the infrastructure industry at large and thereby propel the growth
       consumer behaviour influenced by cost? What is your strategy in   of the crane industry?
       this price-sensitive market?                        The biggest support for our industry is continuity in infrastructure
       India is definitely a price-sensitive market, and rental rates will always   spending and, more importantly, timely execution of those projects.
       matter. But with larger and more time-bound projects, customers   Roads, metros, railways, ports, renewable energy, industrial projects
       are increasingly looking beyond the lowest rate. Reliability, machine   and urban infrastructure all directly create demand for lifting
       age, safety, operator quality and response time have become   equipment.
       equally important. A crane that is slightly cheaper but remains down   From a rental company’s perspective, faster project awards and
       for two days can ultimately cost the project much more than the   clearances, easier movement of heavy equipment between states
       saving in rental. Our strategy, therefore, is not to be the cheapest   and greater emphasis on mechanised and safe construction
       player in the market. We want to provide the customer with the   practices would help the industry significantly. Access to
       right machine, dependable uptime and professional support at a   competitive financing is also important because modern cranes
       competitive price.                                  require substantial capital investment.

       Detail us about the steps initiated to upgrade the skill sets of   What is your future outlook for the industry and from a company
       technicians and operators.                          perspective?
       We regularly encourage OEM-led training for our operators and   I am quite positive about the next few years. India is building
       technical teams, particularly when new machines or technologies   infrastructure at a scale where mechanisation is no longer optional,
       are introduced into the fleet.                      and contractors are increasingly comfortable renting specialised
       At the same time, a lot of learning happens through experience   equipment rather than owning every asset themselves.
       on different project sites. We have several experienced operators   For FEHM, crane rental is a business we intend to scale aggressively
       and technicians within the organisation, and we encourage that   but responsibly. Being a second-generation business, we already
       knowledge to be passed on to the younger team members. As   have a strong foundation, but my objective is to bring in a more
       machines become more sophisticated, continuous training is going   modern approach towards fleet selection, technology, systems and
       to become even more important.                      customer service.
                                                           We plan to continue adding newer and higher-capacity
       Tell us about the new products you have launched or plan to   equipment, enter more specialised lifting applications and expand
       launch in the near future.                          geographically. The long-term objective is very clear – to build
       We have  recently  added  a  32-tonne tower crane  along with   FEHM into one of the most dependable and recognised names in
       multiple higher-tonnage cranes to our fleet. Looking at the project   India’s crane rental and heavy-equipment space.


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