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ELEVATORS & ESCALATORS
much emphasis on aftermarket services. But at KONE, our special
transportation. Rather, they want the elevators to be energy efficient, . Rather, they want the elevators to be energy efficient, much emphasis on aftermarket services. But at KONE, our special
transportation
focus is on giving the best aftermarket service that fulfills the needs
safe, and even aesthetically pleasing. So, the market dynamics focus is on giving the best aftermarket service that fulfills the needs
safe, and even aesthetically pleasing. So, the market dynamics
would be in favor of those players who adhere to the demands of our customers and helps us in gaining their trust.
of end-consumers and partners and take actions towards fulfilling
those in a cost-efficient manner. Your company’s emphasis on R&D and providing environment INTERACTION
friendly products.
Detail us on the innovative technology/products developed by KONE globally and in India is highly focused on innovating and
your company, especially niche applications in terms of safety, creating value for customers. All the efforts and proactive work in
intelligent traffic management solutions, and Smart technology. research has helped us in launching several products. For instance,
This is a question that KONE always looks forward to answering the KONE DX class elevator which features built-in connectivity, and
with enthusiasm. In the past few years, we have rolled out several enhanced user experience. This has been designed globally and
solutions in the E&E segment that innovate the industry altogether. localized in India for Indian needs using all the digital innovation to
While there are several products we’ve been working on, here I’d ensure a great and safe ride in the world’s first digitally connected
like to introduce a few of them- elevators.
1. KONE access- KONE Access™ is a scalable and flexible In the same way, the 3rd quarter of 2020 saw the launch of KONE
access control system that helps tenants travel smoothly MonoSpace® elevator, which is an efficient machine-room-less
and safely from the building entrance to their home floor. It is elevator offering better ride and comfort. It’s highly energy efficient
seamlessly integrated with the elevator system and building and much better than the erstwhile hydraulic elevators.
doors and uses the combination of user interface devices, We’re looking to increase our R&D investment even more in the
system hardware, and access control management software. future to provide ground-breaking solutions in the E&E segment.
2. KONE E-link for monitoring- We were getting significant Talking about environment friendly products, at KONE, we support
demand for a monitoring solution that enables real-time sustainable and green building through our energy-efficient and
inspection of elevator and escalator operation. This is where innovative offerings. This is why we create smart and energy-efficient
KONE E-link system helps as now multiple locations can be solutions that use less energy over their lifetime. We currently have
monitored via a single interface. 19 best-in-class energy efficiency references for our products
3. KONE Ultrarope – We’ve developed this super-light Ultrarope® according to the international ISO 25745 standard for the energy
to replace the existing steel ropes. It is built for the future as it performance of lifts, escalators and moving walks.
consumes much less energy, moves large masses and can Several KONE solutions have received external recognition for their
even travel upto heights of 1,000m. sustainability. We also currently have seven SGBP-certified solutions
4. KONE DX Class Elevator – The DX class elevators series and KONE is the first and only elevator and escalator company to
is a game changer in the industry. As of now it is helping have all certifications with the highest possible ratings.
many people in accessing the world like never before. For The environment focused approach is not limited to our product
example, we started a DX experiments competition, wherein a range but extends to our operations too. We have taken huge steps
participant presented ‘connected wheelchair idea’. This would to achieve our target of having 50% of our electricity consumption
help in aiding mobility, reducing waiting times, allowing users from renewable sources by the end of 2021.
to schedule an elevator when they need and much more. In addition, we use the ISO 14001 environmental management
In the same way the collaboration with BlindSquare is another
initiative that would boost accessibility for persons who are blind
or visually impaired.

Intelligent machines, telematics and IoT are becoming a trend,
your comments. Cutting edge technology featured in your
machines. What distinguishes your products from competitors?
It is true. Most of us are using the power of IoT and intelligent
machines even at our homes. At KONE we think the elevators could
be made more functional and inclusive by using such tech.
We’ve developed several products such as KONE Infotainment,
KONE 24/7 Connected Services, to name a few. The latter uses
IoT for preventive maintenance management for elevators and
escalators. The customer is alerted and sent real-time data in case
of an anomaly and a KONE technician attends the elevator without
the customer’s intervention. Having said that, we promote and
embrace the using of latest tech to make people flow experience,
the best.
Talking about the key differentiators, our products are sturdier, and
we utilize the most advanced innovative technology. In addition,
to the customer’s dismay, many elevator manufacturers don’t lay KONE-EcoDisc-motor

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