05 July 2020

Interview - Sebi Joseph (Otis Elevator)

We strive to locally design and manufacture quality products for India




On manufacturing units: Otis India’s manufacturing facility commenced operation in Bengaluru in 1995. Co-located within the factory is Otis’ R&D center, which has significantly expanded its engineering capacity in recent years. The factory also has a new test tower, which stands at a height of 51.2 meters with the ability to test up to six elevators at a time. The test tower includes mechanical and electrical test labs that are equipped with high-end test equipment and staffed by a strong technical team. The technically rich workforce and equipment ensures that all our new products are tested and certified to stringent Otis safety, quality and reliability standards. The expanded facility will enable Otis India to produce a wider range of smart, energy-efficient products localised for the Indian residential and commercial segments. The factory is primarily a Gen2™facility and is currently pursuing the IGBC gold certification. A total of over Rs.100 crore was invested towards expansion of the facility.


On metro and mono rail projects: Otis was awarded the elevators and escalators contract for Hyderabad Metro Rail Project by L&T Metro Rail (Hyderabad) Ltd. Otis will supply and install 670 units of elevators and escalators for the project. Of the total 670, there will be 260 Gen2™ Premier elevators and 410 520NPE escalators installed in more than 65 metro stations, workshops and other buildings at depots. This is a landmark achievement for Otis, as it is one of the largest single contracts in the history of the Indian elevator and escalator industry. Our other key project was awarded by the Delhi Metro Rail Corporation (DMRC) in 2013. Otis has been contracted to supply and install 222 escalators (520NPE-L model) for phase III of the Delhi Metro project. We have experience as a major vertical transportation supplier to metro systems worldwide. In fact, our experience with the Taipei Metro System, Shanghai Metro Line 6, Singapore East-West metro line, Tianjin Subway, Beijing South Railway station and others will all help in delivering the best solutions for this prestigious project.


On future growth plans and product additions: Otis recognises the opportunity India presents and our presence here is a top priority for us. Poised for the growth that the country offers, we at Otis India recently tripled the size and doubled the manufacturing capacity of our Bengaluru factory. The factory is also gearing up to offer high-speed elevators. Reiterating our commitment to Indian customers, we strive to locally design and manufacture quality products for India’s unique needs.

The Gen2™ Infinity, manufactured at our Bengaluru facility, is the latest addition to our product line. This high speed (1.75 meters per second) elevator will cater to mid-rise residential buildings, which are fast becoming a common feature across smaller cities in the country today. We have also introduced an eService platform for its customers. This service allows the customers who have inked an existing maintenance contract with Otis to view their elevator portfolio servicing details around the clock.

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