05 June 2020

Interaction- Dimitrov Krishnan, VP & Head, Volvo CE India

Volvo CE has deep roots in India

Few mining OEMs offer a complete and complementary range of products across equipment verticals for the mining industry, and Volvo CE leads the pack. In an exclusive interview to CONSTRUCTION OPPORTUNITIES, DIMITROV KRISHNAN, VICE PRESIDENT AND HEAD, VOLVO CE INDIA, about their Co-Pilot and discusses rough gradients in the mining market.



Give a brief overview of the mining equipment industry. Which type of mining equipment is currently most in demand. 

The activity levels in the mining industry are not particularly high at the moment, and neither is the demand for equipment. Generally speaking, the higher capacity excavators (50 t and higher) are the most popular, and over 50 per cent of the machines we sell in these categories are sold to customers for use in the mining industry.



Tell us of your various product offerings and their demand in the Indian market.  Do you plan to launch new products? 

We offer a complete range of state-of-the-art mining equipment including excavators, articulated haulers, and wheel loaders, for all types of mining.

The EC480D and EC380D are in great demand among companies involved in iron ore mining, and the EC350D is also catching up. Our EC480D is the largest of the three units, with an operating weight between 47.3 t and 53.1 t, and a bucket capacity of up to 3.1 m3. Power for the unit comes from a 265 kW engine. The EC380D has an operating weight of between 37.8 t and 41.1 t and its maximum bucket capacity is 2.3 m3. Power comes from a 215 kW engine. For our EC350D, the unit has an operating weight of between 34.3 t and 38.7 t and its maximum bucket capacity is 2 m3. It has a 210 kW-rated engine.

For moving materials around the job site, Volvo’s articulated haulers offer unrivalled performance. From the A35G to the A45G, a host of options are available allowing mine operators to choose the right one for them. The 60 ton A60 is our latest offering and the largest ever built in this category. It can haul up to 40 per cent more than its closest alternative, the A45G.

Last but not least, the L150, L180, L220 and L350 wheel loaders are also popular choices for mining companies to use alongside Volvo’s excavators and haulers. Their strength, power, and reliable performance can meet requirements of even the harshest mine environment.



To what extent are aftermarket services a strategic differentiator.

As competition becomes stiffer, it is important for companies to differentiate themselves not only by improving product quality but also by adopting a customer-centric approach. In addition to our extensive and experienced dealer networks with experts who can provide advice and support whenever it’s needed, we offer a wide range of unparalleled Customer Service Agreements.

The most comprehensive is the Gold Customer Support Agreement, and this option is hugely popular with mine operators. It offers preventive maintenance, inspections and repairs carried out at the earliest opportunity by trained Volvo Service Technicians and gives companies the best possible peace of mind. 

At Volvo CE, we believe good aftermarket services are just as important as the products themselves. We make sure our customers are well taken care of and are the focus of our business. In the long run, it is these fine margins that determine how valuable our products are.



Detail us on the Cutting edge technological innovations featured in your machines.

Volvo CE has always been an early adopter of the market’s latest technological innovations, allowing customers to get better productivity, reliability, and efficiency from their operations.

Our unique CareTrack telematics system allows owners to get real-time data on a variety of performance-related features for their fleet. The system generates a wide range of reports, delivering data on aspects such as fuel consumption, operational hours, geographical location, and more. The reports are available via a web portal or can be received via SMS or email alerts.  The system can also be used to manage machine servicing and the replacement of parts. This allows fleet managers to reduce fuel costs, optimise machine and operator performance, as well as proactively manage service and maintenance for maximum uptime.  Our work on autonomous machine research has produced very positive results. Last year, we presented the Volvo Co-Pilot that offers a range of intelligent machine services – Load Assist, Dig Assist, Compact Assist, and Pave Assist – to help operators deliver higher quality outcomes, in less time and with less effort. These are examples of automated and assist-functionalities that differentiate our machines in the market.



Tell us about your manufacturing base in India.

Our manufacturing plant in Bangalore plays a significant role in our global industrial system to better serve the Indian market.



Emerging trends in the equipment finance and rentals in mining equipment. To what extent is consumer behavior influenced by cost.

While cost remains one of the most important factors for buyers in India, the purchase price is only part of what constitutes a machine’s overall lifetime cost.
Equipment owners and contractors here in India have developed models for calculating “cost per tonne” or “cost per km” for equipment which takes into account the purchasing price, operating costs, productivity levels, anticipated maintenance, depreciation, resale value and other factors.



Tell us about the indigenisation efforts undertaken to implementing the ‘Make in India’ campaign.

At Volvo CE, we believe that product development for any market should combine proven technology with an adjustment for the needs of local industry. Our machines are developed specifically with the needs of our Indian customers in mind and are built at our factory in Bangalore. Volvo CE is proud to support the government’s Make in India initiative.



How do you expect the market to shape up for the mining equipment industry through 2017 onwards?

The outlook for the industry is generally positive, although demand levels are currently lower than we would like.



Future outlook for the industry and from a company perspective

We are optimistic about the outlook of the industry.The government has set the mining industry a target of 1 billion tonnes of coal per year by 2020, which will inevitably increase demand for construction equipment.

As the leading player in the market, Volvo CE has deep roots in India and an established sales and support network. Our strong team and large manufacturing plant mean that we are not only well-structured to take account of the cyclical nature of the industry, but also well-positioned to take on the important role in India’s next stage of development.

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